About Sora Rooftop
These Terms of Use govern your access to and use of the Sora Rooftop website and services.
- Company: Sora Rooftop, a local business operating in Brazil.
- Address: Rua Aurora, 756 — Santa Efigênia, São Paulo — SP, 01209-002, Brasil
- Contact: contato@sorarooftop.com
Website Use
By using this website, you agree to do so only for lawful purposes. You must not use our forms to send spam, unsolicited commercial communications, or abusive material. Any misuse may result in a ban from our digital platforms and physical venue.
Reservations & Requests
Submitting a form via our website constitutes a request, not a guaranteed booking. All reservations and corporate event quotes are subject to availability, capacity limits, and operating hours.
Your request is only confirmed once you receive an official transactional confirmation email from our team.
Cancellations & No-Show
Our cancellation policies may vary depending on the date, group size, or type of experience requested. Specific details will be provided in your confirmation email.
Consistent "no-shows" (failing to arrive for a confirmed reservation without prior notice) may result in restrictions on future bookings to ensure fair access for all guests.
House Rules & Conduct
To ensure a premium and safe experience for everyone, we ask our guests to observe the following rules upon arrival:
- Dress Code: We recommend a smart casual attire to match the rooftop's atmosphere.
- Respect: Mutual respect towards our staff and fellow guests is mandatory. Disruptive or unsafe behavior will not be tolerated.
- Security: We reserve the right of admission and enforce standard venue safety policies at the door.
Changes & Force Majeure
Sora Rooftop is an outdoor/indoor venue. Operations, seating arrangements, and pool availability may be subject to change due to severe weather conditions, emergency maintenance, or private events.
We limit our liability regarding sudden operational changes caused by "Force Majeure" (events outside of our reasonable control).
Intellectual Property
All content, including text, photographs, logos, and the Sora Rooftop brand, are the intellectual property of Sora Rooftop. You may not copy, reproduce, or distribute this content without our explicit authorization.
Limitation of Liability
The information on this website is provided "as is" without absolute guarantees of uninterrupted availability. To the fullest extent permitted by law, Sora Rooftop shall not be liable for any indirect or consequential damages arising from your use of this website.
Governing Law & Venue
These Terms shall be governed by the laws of Brazil. Any disputes arising from the use of this website or our services will be subject to the exclusive jurisdiction of the courts of São Paulo, SP.